We're here to help

Support channels for Klya.ai customers.

In-platform support

From your account, the AI assistant resolves usage questions on the spot and escalates to a person when needed.

Support email

Write to contacto@aivara.mx and we'll reply within one business day.

Guided onboarding

Every customer gets launch support: data loading, module configuration and training for your team.

Service hours

Monday to Friday, 9:00–18:00 (Mexico City time). Enterprise customers have an SLA and a dedicated channel.

Not a customer yet? For product or sales questions, use the contact page.

Go to contact